Case Study: Interserve achieves streamlined catering operations, centralised reporting and reduced food waste with Civica Saffron

Supporting Interserve to streamline catering solutions to benefit their clients

Interserve, a global support services and construction firm delivering catering across roughly 200 centres, needed to improve central reporting, streamline purchasing and reduce food wastage across a geographically and operationally diverse estate. To address this, Interserve engaged Civica to deploy its Saffron catering management suite.

Civica implemented Saffron Analytics for consolidated, role-based reporting, Saffron stock control to automate stock updates and flag discrepancies in real time, and Saffron Menu & Recipe Management to link nutritional analysis with pricing. The Civica solution delivered consistent reporting from café supervisors to senior directors, streamlined purchasing with head‑office visibility, more accurate costings and the ability to measure and reduce food wastage, driving clear operational efficiencies.

Interserve

Alex Briggs

Head of Catering Services