Civica
250 Case Studies
A Civica Case Study
Blaser Mills, a full-service law firm with seven offices across the Chilterns, North West London and Surrey borders, had outgrown its AIM Evolution PMS and needed a more client-centric IT partner and modern, user-friendly practice management system. The firm selected Civica and its Prescient+ solution to replace the legacy system and support around 120 users, seeking better functionality, responsive support and a route to paperless, more flexible working.
Civica implemented Prescient+ across the firm, delivering electronic case records, standardized naming and templates, remote access for fee earners and complementary account management and helpdesk support. The result was faster court-bundle collation, quicker document retrieval, a move to paper-light hot-desking that saved storage and desk space, same-day responses for urgent queries and realised cost savings — outcomes Blaser Mills attributes directly to Civica’s solution and support.
Jonathan Lilley
Managing Partner