Civica
250 Case Studies
A Civica Case Study
The Institute of Brewing & Distilling (IBD) provides global examinations in brewing, distilling, packaging and malting but was struggling with a paper-based marking process that became overwhelmed by rising entries and a single concentrated exam week each June. IBD engaged Civica to replace paper marking with a digital on‑screen marking solution to address logistics, security and scalability challenges.
Civica delivered an On‑Screen Marking system—including barcoding, scanning and formatted digital scripts—and completed the transition in just six weeks. The change eliminated the need to transport papers worldwide, improved data security, access and audit trails, provided trend data for examiner standardisation, won positive feedback from markers and produced clear cost and scalability benefits that position IBD for future growth.
Angus Steven
Chairman