Case Study: Anchor achieves staff-cost optimisation and reliable biometric attendance tracking with Civica workforce management solution

Civica is delivering a workforce management solution for Anchor

Anchor engaged Civica to deliver a workforce management solution to help modernize its operations and optimise staff costs while allowing the housing provider to focus on better outcomes for residents. The challenge was to align workforce processes, improve attendance verification, and ensure absence, sickness and holiday pay rules were applied correctly.

Civica implemented a touchscreen system with biometric recognition to verify staff attendance and enforce pay and absence rules, driving greater cost efficiencies and compliance. The solution has delivered improved workforce controls and is expected to produce a strong return on investment for Anchor.

Anchor

John Paul

IT Director