Case Study: Western Australia School Curriculum and Standards Authority achieves secure, efficient online marking and improved assessment standards with Civica MarkManager

Civica MarkManager helps Western Australia School Curriculum and Standards Authority improve assessment standards with new secure online marking platform

The Western Australia School Curriculum and Standards Authority, responsible for K–12 curriculum, assessment and reporting, faced a major logistical challenge delivering high-stakes exams across a 3,500 km state: about 17,000 candidates sitting exams each year, over 68,000 booklets printed and 1,350 markers to manage. Paper handling, secure transportation, remote participation for teachers, and timely double‑blind quality control were creating delays and risk, so the Authority went to tender and selected Civica’s MarkManager as the new solution.

Civica implemented MarkManager to digitise scripts (scanning, masking IDs, reassembling sections), enable remote marking on markers’ own equipment, and give chief markers real‑time dashboards, practice scripts and messaging tools. In year one MarkManager was used for nine exams (including English, Maths and Sciences), supporting 1,350 remote markers across the state and reducing paper handling and security risk while improving the speed and accuracy of double‑blind and QC processes. The Authority reported smooth implementation, strong marker satisfaction and better real‑time monitoring of marking standards with Civica’s platform.

Western Australia School Curriculum and Standards Authority

Jenny Morup

Manager