Case Study: South Tees Hospitals NHS Foundation Trust achieves 5 days/month time savings and 26% cost reduction with Civica's Managed SLAM

Using Managed SLAM saves time & increases efficiencies at South Tees Hospital NHS Foundation Trust

South Tees Hospitals NHS Foundation Trust was struggling to meet growing demand for twice‑monthly income reporting with a small contracting team. Processing the income position involved more than 50 data imports and took over five days to modify and import, while on‑premise infrastructure strained under increasing volumes and complexity. To address this, the Trust engaged Civica and adopted their cloud‑hosted Managed SLAM platform.

Civica implemented Managed SLAM with automation, nightly data loads, managed cloud infrastructure, Power BI reporting and invoice automation, taking routine tasks off the team and improving data security and quality. The solution delivered measurable gains: at least 5 days saved per month, a 26% cost saving versus on‑premise management, a minimum 40% boost in calculation performance, faster access to updates and improved cash flow and reporting efficiency — all provided and maintained by Civica.

South Tees Hospitals NHS Foundation Trust

Steven Mason

Director of Finance