Case Study: Cladco Profiles achieves doubled delivery productivity and 60% faster deliveries with Civica's TranSend

TranSend ePOD and Route Planning eliminates paper processes and cuts delivery time by 60%

Cladco Profiles, the UK's leading roofing sheet manufacturer, needed to simplify complex planning and speed up deliveries to meet rising customer demand. To tackle slow, paper-based processes and improve service, Cladco engaged Civica and implemented TranSend ePOD and Route Planning.

Civica’s TranSend consolidated four systems, removed paper workflows and automated route optimisation and electronic proof-of-delivery, giving real-time visibility across the business. The result: Cladco more than doubled delivery capacity (125% increase), cut delivery time by 60%, freed up about 2.5 FTE (350+ admin hours/month), enabled same-day invoicing and improved customer communication — all without increasing fleet size.

Cladco Profiles

Rachel Rogers

Marketing Manager