Case Study: Mersey Care NHS Foundation Trust achieves conflicts-of-interest compliance and £40k+ cost savings with Civica Declare

Managing conflicts of interest declarations at Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust turned to Civica after the 2017 NHS England guidance expanded conflicts‑of‑interest declarations to all employees. The Trust faced a resource‑intensive challenge to collect and manage disclosures of gifts, donations, hospitality and potential conflicts, so it implemented Civica’s Declare (part of Civica Engagement Solutions) to streamline compliance.

Civica delivered a fully integrated digital Declare solution allowing staff to submit declarations quickly on any device, producing an up‑to‑date public register on the Trust website and real‑time reporting. The Civica system has registered over 800 decision‑making employees, captured 1,457 declarations, removed manual paperwork, and delivered tangible cost savings and efficiencies of over £40k while boosting transparency and public confidence.

Mersey Care NHS Foundation Trust