Case Study: The Japanese Association, Singapore achieves a digitised, RFID-enabled hybrid library with Civica’s Spydus

Adopting digital capabilities to facilitate hybrid library offering

The Japanese Association, Singapore (JAS) — a specialised library serving over 2,000 members with a collection of 70,000+ hardcopy books and a record loan rate of 30,000 loans per month — faced inefficient paper‑based workflows, limited reporting from its legacy LMS, and heavy manual handling of loans and returns. JAS engaged Civica to supply a robust, bilingual Library Management System (Spydus) and ongoing technical support to future‑proof operations.

Civica implemented Spydus’ Online Public Access Catalogue and mobile app for 24/7 catalogue browsing and reservations, deployed Spydus’ advanced reporting module with customizable dashboards and exports, and integrated RFID self‑service return and loan kiosks. These solutions streamlined operations, reduced staff time spent on barcode scanning, enabled comprehensive analytics for better decision‑making, and enhanced the patron experience — allowing JAS to manage its 70,000+ collection and high monthly loan volumes more efficiently.

The Japanese Association, Singapore