TeamViewer

TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than 100,000,000 installations in more than 200 countries all over the world. The software is currently available in more than 30 languages.

Case Studies

Showing 156 TeamViewer Customer Success Stories

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UK charity assists individuals with tech problems, creating an accessible environment for everyone

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Aesop leverages TeamViewer for increased compliance and cyber risk mitigation

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The right color on each part process optimization in the paint shop at AGCO

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With paperless inspection, Airbus Helicopters is taking digitalization to the next level

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ALOtec gains a competitive advantage with after-sales service via remote support with Augmented Reality

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Andros provides secure and unified remote support for devices of 5,500 employees in ten countries

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How TeamViewer helps Applemango Korea to improve remote auditing and save on travel costs and time

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With TeamViewer Remote Support, Armenian Software is growing ROI in customer support for over a decade

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Leading provider of IT infrastructure solutions uses TeamViewer for 200,000 sessions every year

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Car maker Audi uses Frontline’s AR capability to train their QA staff

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Avaya guarantees customer support throughout Germany with TeamViewer, whenever and wherever the need arises

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Aveniq unifies and streamlines customer support with TeamViewer Tensor

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TeamViewer drives on-demand IT support for Norway’s businesses

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Benzinger relies on IBH Link IoT with TeamViewer software to remotely maintain legacy machines

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Berner Group maintains its IT with TeamViewer Assist AR and Microsoft HoloLens

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TeamViewer saves unnecessary travel costs of Big Sun Energy’s staff

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Thanks to smart contact center support, BKS Bank was able to significantly improve customer experience

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BKW relies on TeamViewer Tensor for the transformation of Corporate IT

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BOBST solves 80% of electrical issues thanks to remote assistance

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Efficient support and quick onboarding of new employees via TeamViewer and smart glasses

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BrauKon, supplier of complete turnkey systems for the brewing industry, relies on remote support with TeamViewer

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Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers

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C&P Capeletti & Perl provides seamless IT support for tax consultants, auditors and law firms with TeamViewer

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CANCOM relies on TeamViewer Tensor, the enterprise connectivity suite to support employees and customers from anywhere

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A car dealership streamlines IT operations for efficient sales and service

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Leading telecommunications provider streamlines work efficiency and improves level of service for customers and staff

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TeamViewer Tensor touted as MVP solution for ChyronHego’s sports broadcasting needs

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Leading payment system provider secures centralized management and remote support for over 4,000 connected devices

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Coffee machine maker Cimbali uses TeamViewer Tensor to cut travel costs and boost technician efficiency

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cleanLASER provides remote support via TeamViewer for more than 1500 installations worldwide

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CNES - Customer Case Study

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Coca Cola HBC uses TeamViewer Frontline to streamline picking operations and reduce error rates on-site

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Leading beverage company now uses remote support and Frontline Inspect for digital training

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A TeamViewer powered IoT solution paves way for Danelec to digitalize the maritime industry

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DASS Tech solved issue of remote monitoring with TeamViewer

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DB Schenker overcomes logistics challenges with the TeamViewer Frontline solution Frontline Pick

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Global hearing healthcare and technology group uses TeamViewer in all business units to digitize and optimize processes

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Deyaar FM increases service effectiveness using TeamViewer’s AR-based solution

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DHL supply chain uses Frontline Pick to help increase productivity and reduce error rates

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Dole transforms IT management with TeamViewer Tensor for seamless remote support, monitoring and management

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With TeamViewer, Doro closes the digital gap for seniors

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Dürr Dental streamlines resolution times in worldwide technical support with TeamViewer

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Easy Track Survey deploys TeamViewer Remote to reduce cost, increase customer satisfaction and expand business

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Edith Cowan University transforms end-user remote support to enable anytime, anywhere learning

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TeamViewer simplifies content delivery and cuts cost for outdoor display leader EMI

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TeamViewer helps EnviroFalk ensure its clients have pure water at all times

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Leading fashion retailer relies on TeamViewer Tensor as support platform for its 12,000 employees and 1,920 stores

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Erste Bank has developed a comprehensive strategy to engage with its customers personally in the digital age

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Ford Motor Company gets drivers back on the road faster with TeamViewer augmented reality support

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TeamViewer keeps global production at framas up and running

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Freudenberg IT China reduced the average response time for customer requests from 48 hours to 30 mins

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Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals

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TeamViewer digitalization streamlined customer support for 10k users of Ganske Enkelt

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TeamViewer supports GlobalFoundries in supplying the world with semiconductors

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Hamburger Software GmbH relies on TeamViewer for smooth and efficient customer support

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Handwerkskammer Unterfranken enhances training through spatial computing with TeamViewer

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TeamViewer Tensor enables Hartree to easily scale remote business operations post-COVID-19

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TeamViewer helped Harves Entertainment create the “Theatre of Dreams” experience

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TeamViewer doubles in-home brain scans for Health Point Neurodiagnostics

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Henkel relies on TeamViewer to streamline IT support for 60,000 devices worldwide

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With TeamViewer, IT supporters are now able to jump onto a computer to resolve issues in a matter of minutes

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TeamViewer enables remote after-sales services for Hisense in Europe, bridging distance and knowledge gaps

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The Red Cross Hospital of Córdoba offers unparalleled health care service due to remote control with TeamViewer

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HUMMEL Holding AG cuts time spent per support case by 20 percent with TeamViewer

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With AR, Hurco is taking its maintenance, repair and service to the next level

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Mimaki exclusive UK and Irish distributor, Hybrid Services Ltd, is using remote control software enabling quicker response times

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Hymer optimizes product lifecycle management with TeamViewer’s augmented reality solutions

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Integris Neuro leverages TeamViewer Tensor for EEG monitoring

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Intelli-Systems leverages TeamViewer for proactive customer support and remote access, enhancing service delivery

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ISAGRI opts for TeamViewer technology to boost its user relations

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JSOC telecommutes with ironclad security

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Major Danish bank streamlines client services in fast-growing-online channel with highly secure remote access solution

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Predictive maintenance with intelligent and networked presetters offers Kelch customers more reliability in planning

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Kemper is reducing costs and increasing employee satisfaction with the help of augmented reality

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CAD software support for ICT in civil engineering and construction, sharing screens for precise instructions

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Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment

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Koppermann leverages TeamViewer for its customers’ success

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Krones AG optimizes maintenance and communication with AR technology by TeamViewer

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AR-based support optimizes the operating time of ropeways

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Thanks to smart glasses and xInspect, the machine operators at Liebherr have all the needed information in the field of view

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Liu Jo is disrupting the retail industry with TeamViewer’s augmented reality solutions

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LobbyFox bolsters customer satisfaction by remotely updating, maintaining, and repairing its digital check-in systems

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How TeamViewer supports Lucky Bike’s growth trajectory

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Always an eye on the up-to-date business figures

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TTS (MacGregor) uses the Augmented Reality-based remote assistance tool TeamViewer Assist AR

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Modern remote maintenance solution boosts growth and reduces support time

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Manchester United partners with TeamViewer to score an all-around remote service provider

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Manchester United speeds up first team analysis with TeamViewer

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Manchester United is managing the irrigation of Old Trafford – the ‘Theatre of Dreams’ – remotely

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Integrated partnership with Teamviewer enhances Manchester United's digital fan experience

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ManpowerGroup Spain digitizes IT support for employees and clients

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maresystems digitalizes its support processes with AR-supported remote maintenance and reduces travel costs by up to 80%

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Marposs leverages TeamViewer for advanced interactive technical support and assistance

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Software manufacturer MEDIFOX DAN relies on in-app support in customer care

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How MediTouch is Creating New Potential for Rehabilitation

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Rehabilitation technology manufacturer increasingly employs remote access across many clinical scenarios

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TeamViewer gives lightning fast and reliable access to data to drive performance for the Mercedes-AMG PETRONAS F1 Team

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The Mercedes-AMG PETRONAS F1 Team drives speed and efficiency through its partnership with TeamViewer

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Mercy Ships uses TeamViewer Tensor for operational and medical support

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MG-IT-Service uses Remote Management to improve support efficiency and resolution time

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With AR, Mitsubishi Electric enhances the support experience and improves repair processes

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Mondi makes their maintenance processes hands-free with AR

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With TeamViewer, MPW Industrial Water Services saves Thousands of man hours

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TeamViewer and SAP transform pharmaceutical distribution for Nadro with augmented reality

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Navajo uses TeamViewer Frontline to improve efficiency in their warehouse processes and accelerate training time

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NEC Networks turns to TeamViewer for remote servicing of autonomous robots in Japan

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NIFTY - Customer Case Study

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Nifty instantly identifies and solves problems on remote devices

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NHS NW London CCG saves time and improves security with TeamViewer Tensor

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Improving food industry standards with NSF and TeamViewer

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With TeamViewer, the Oberursel Fire Brigade keeps their complete IT ready for use 24/7

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OÖVG lowered support costs and increased customer satisfaction

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How OSG reduces maintenance costs for production machinery with TeamViewer

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Philips provides remote access to digital signage worldwide

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Pihlajalinna Oyj maximizes security, reliability, and compliance in healthcare IT support

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Proline - Customer Case Study

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Radius relies on TeamViewer to scale its IT support

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Regensight uses TeamViewer to strengthen its global aftersales support

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Rems-Murr-Kliniken goes paperless with TeamViewer Tensor

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TeamViewer reduces costs and time for production printer training and support adoption

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Maintaining high customer satisfaction at Ricoh with TeamViewer remote support

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RTL Studios meets the increased demands on production processes with TeamViewer Tensor

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Identifying Cattle‘s Mating Season With Smartphone By Using TeamViewer

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TeamViewer and S-Klima provide a pleasant indoor climate via remote support

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Supplier of sealing systems for the automotive industry speeds up and optimizes the introduction of innovations

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Samsung SDS increases picking speed by up to 30% with TeamViewer Frontline

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Schnellecke Logistics uses Frontline Pick to optimize their processes

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Electronics company keeps business processes running thanks to VPN-independent help desk

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Shaw Media Relies on TeamViewer to serve 25 Million Canadians

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Siemens digitizes order picking processes with the Frontline Pick solution of TeamViewer

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SKOV A/S uses remote access software across its global operations, from remote monitoring to technician training

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Specsavers leverages TeamViewer Tensor for the secure remote support of its 2,300 stores worldwide

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SRF reduces machine downtime from days to hours with AR-based solution TeamViewer Frontline

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St. Edward’s University Uses TeamViewer for Remote Support to 1,000 Faculty and Staff Members

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TeamViewer helps Steps For Children focus on helping Namibian youths escape poverty

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teamtechnik relies on TeamViewer to optimize aftersales service for its customers

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TeamViewer at TechnoAlpin Rapid help for Mother Hulda’s helper

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Power generators manufacturer TecnoGen leverages augmented reality for maximized uptime

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Tele2 is creating competitive advantage with short resolution times in IT service desk

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ESL supports IoT terminals remotely, greatly reducing both travel and manpower costs

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The Salvation Army Australia relies on TeamViewer Tensor to save time and costs while supporting workers

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TeamViewer Tensor helps keep Thompson Rivers University faculty and students up and running

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Increasing the efficiency of repairs and services at Toyota Germany with TeamViewer Frontline

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Interactive learning has become available to children in remote parts of Russia

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TeamViewer integration with Microsoft Teams simplifies IT solutions for Transparent BPO

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After testing many remote access tools, TeamViewer comes out on top

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Trimble maximizes the benefits of precision agriculture with TeamViewer

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United Robotics Group relies on TeamViewer for cutting-edge aftersales support

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Uniting revolutionizes clinical care with instant remote AR assistance

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Unospay reduces the need for technicians to go on-site to fix their kiosk systems to just 4%

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Gaining a competitive edge in mechanical engineering with Augmented Reality

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Wendy’s leverages a flexible AR technology approach for food safety and supplier oversight

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Wensauer Com-Systeme relies on TeamViewer for quick and easy IT support

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WENZEL - Customer Case Study

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WS System uses Frontline solutions from order picking to assembly support to remote expert help

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The smart way to automatically reorder for recurring needs

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