Case Study: Liu Jo streamlines global store setup with TeamViewer augmented reality

Liu Jo optimizes support for 70 stores with TeamViewer

Liu Jo, an Italy-based international premium fashion brand, faced the challenge of optimizing support to its 70 global stores from its central brand team. They needed to drastically reduce travel costs and their environmental footprint while ensuring full compliance with brand policies for in-store setups. To address this, Liu Jo chose to implement TeamViewer's augmented reality solution, TeamViewer Frontline Assist.

The solution from TeamViewer enabled remote support through smart glasses, allowing experts at headquarters to guide on-site staff with real-time audio, video, and annotations. This implementation eliminated the need for physical presence, drastically reducing global travel and saving both money and CO2 emissions for the company. The user-friendly interface allowed for quick adoption without any required IT training, making store setup quicker and more efficient.

Liu Jo