Case Study: Cielo secures remote support and centralized device management with TeamViewer Tensor

Cielo secures 4,200+ devices with TeamViewer Tensor

Cielo, the largest electronic payments provider in Latin America, faced the challenge of securely supporting and managing its vast infrastructure of over 4,200 Windows, MacOS, and Android devices. To maintain the security and efficiency required for processing thousands of transactions per second, the company needed a robust solution for centralized remote access and support, leading them to implement TeamViewer Tensor.

TeamViewer provided a highly secure, cloud-based platform that integrated seamlessly with Cielo's existing IT infrastructure, including single sign-on via Azure Active Directory. This solution enabled a team of 50 IT professionals to efficiently support all internal employees and remotely manage corporate devices, preventing unauthorized access and ensuring a high level of security and operational productivity.

Cielo