Case Study: SKOV A/S achieves global remote support and faster troubleshooting with TeamViewer

SKOV A/S uses remote access software across its global operations, from remote monitoring to technician training

SKOV A/S is a Denmark‑based leader in climate control and farm management for poultry and pig production, with a global dealer and service network. Because its customers and sensitive livestock environments are spread worldwide and many farms lack IT expertise, SKOV needed an easy, secure way to remotely monitor systems, deliver timely support and provide technical training—its previous remote access tool proved too complicated for customers and technicians.

SKOV adopted TeamViewer across R&D, global support and its training academy to perform remote system checks, troubleshooting, software updates, desktop sharing and online training. The QuickSupport tool and contact list speed up connections, reducing on‑site visits, travel costs and downtime while ensuring consistent service and faster problem resolution—helping SKOV maintain animal welfare and protect farm profitability.

SKOV A/S

Kim Jensen Møller

Product Manager