Case Study: Carollo Engineers achieves data-driven remediation and cost savings with TeamViewer DEX

Carollo Engineers saves countless hours with TeamViewer DEX

Carollo Engineers, a large US environmental engineering firm specializing in water and wastewater facilities, required a way to monitor and remediate technical issues across its highly dispersed workforce. To address this challenge, the company implemented the TeamViewer DEX platform to gain accurate, real-time data insights for more informed decision-making.

The solution provided by TeamViewer enabled Carollo to instantly retrieve data from its hybrid workforce, particularly from employees working off-VPN. By integrating with other data sources and Power BI, TeamViewer DEX eliminated numerous ad hoc data requests, reclaiming hours for the IT team. This resulted in significant cost savings through the identification of performance issues and the efficient removal of unsupported applications, mitigating security risks and freeing up user licenses.

Carollo Engineers