Case Study: ChyronHego strengthens secure remote broadcast support with TeamViewer Tensor

ChyronHego supports 250+ employees with secure remote access using TeamViewer Tensor

ChyronHego, a US-based company providing live broadcast graphics and production support, required an extremely reliable and secure remote access solution to support its global clients in real time. Their challenges included ensuring immediate access for developers and IT teams to troubleshoot distributed infrastructure across various devices and operating systems to avoid any visible delays during live broadcasts. They turned to TeamViewer and its Tensor product to meet these scaling needs.

TeamViewer Tensor provided ChyronHego with a flexible, secure, and scalable remote connectivity platform. The solution enabled fast, secure access for troubleshooting from anywhere, reducing time to resolution. TeamViewer Tensor's multi-tenancy capabilities and role-based access controls allowed the company to efficiently manage multiple large client projects from a single dashboard, ensuring the high reliability required for live television.

ChyronHego