Case Study: Rems-Murr-Kliniken achieves paperless hospital operations with TeamViewer Tensor

Rems-Murr-Kliniken streamlines 3,000+ IT support sessions a year with TeamViewer Tensor

Rems-Murr-Kliniken, an association of public hospitals in Germany, faced the challenge of digitally transforming its operations to become a paperless hospital. This required efficiently managing and securing its growing IT infrastructure of 2,000 devices across two locations while meeting strict healthcare sector security requirements. To meet this challenge, they turned to TeamViewer for a secure remote support solution.

The solution was implemented using TeamViewer Tensor, which was integrated into the hospital's existing Unified Endpoint Management system. This allowed the IT team to provide seamless and secure remote support, conducting over 3,000 sessions per year. TeamViewer enabled the hospitals to keep their digital medical and administrative processes running, helping them advance toward their paperless goal and allowing staff to focus on their core tasks.

Rems-Murr-Kliniken