Case Study: Electra-Media, Inc. achieves six-figure cost savings, faster repairs and business expansion with TeamViewer

TeamViewer simplifies content delivery and cuts cost for outdoor display leader EMI

Electra‑Media, Inc. (EMI) is a Los Angeles–based creator of large-scale digital outdoor advertising displays for major venues and brands. EMI faced costly, time-consuming on-site software troubleshooting—technicians frequently traveled hours to resolve issues, causing unacceptable downtime, high labor and travel costs, and limits on scaling the business.

By adopting TeamViewer’s remote access and support, EMI can instantly log into individual signs to update content, run diagnostics, transfer files, and fix software problems without dispatching technicians. The change cut frequent on-site visits, saved EMI an average of over five figures per month (more than six figures annually), reduced downtime, freed technicians to handle hardware work, and enabled remote teams and geographic expansion into multiple new states.

Electra-Media, Inc.

Christy McEwen

Director of Digital Media & Marketing