Case Study: Regensight strengthens global aftersales support with TeamViewer

Regensight uses TeamViewer to strengthen its global aftersales support

Regensight, a Rome-based med-tech and pharma company, needed a secure way to remotely connect to its theranostic eye-surgery platforms for software updates, maintenance, monitoring, and troubleshooting across global customer sites. The company also required a solution that met the highest healthcare security and data protection standards. TeamViewer was chosen to support this remote access and support need.

With TeamViewer, Regensight technicians can securely access customer devices, respond faster to requests, transfer data safely, and strengthen global aftersales support without being on site. TeamViewer also helps ensure compliance with healthcare industry requirements, improving service efficiency and enabling quicker problem resolution for customers worldwide.

Regensight

Marco Lombardo

Eye Surgeon and CEO