Case Study: Navajo Inc. achieves 70% faster picking and cuts training from days to 25 minutes with TeamViewer

Navajo uses TeamViewer Frontline to improve efficiency in their warehouse processes and accelerate training time

Navajo Incorporated, a Denver-based distributor of travel-size and convenience-store consumer goods operating four regional warehouses and 350+ employees, was struggling with slow, error-prone order picking, cumbersome handheld scanners and paper checklists, high turnover that made onboarding lengthy, and costly equipment downtime—made worse by pandemic travel restrictions for external technicians.

By deploying TeamViewer Frontline (xPick on Google Glass Enterprise Edition 2 and xAssist), Navajo moved to voice-directed, hands-free vision picking and remote visual support. The solution simplified workflows and built exception handling into the process, cutting training from days to about 25–30 minutes, boosting picking throughput from roughly 264 cases/day to about 180 cases/hour (a >70% line-speed increase), reducing errors, lowering repair costs and downtime, and enabling an in-house video library for quick maintenance support.

Navajo Inc.