Case Study: Shanghai Fustech achieves doubled medical efficiency and expanded access to healthcare with TeamViewer

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals

Shanghai Fustech, a leading telemedicine provider offering Robot-as-a-Service through a 5G and AIoT edge-cloud platform, faced the challenge of unequal healthcare access, limited medical-device availability, and widely varying hospital network conditions. They needed a secure, low-latency, high-quality remote-connectivity solution to enable demanding procedures like focused ultrasound surgery without compromising image fidelity or patient safety.

By integrating TeamViewer’s remote-connectivity technology, Fustech enabled stable, low-latency 5G remote focused-ultrasound operations with clinical outcomes equivalent to conventional treatment. The collaboration produced the world’s first 5G remote focused ultrasound surgery and supported multiple hospitals (15 procedures across four sites), doubling clinician efficiency, expanding patient access, and meeting bandwidth and security requirements.

Fustech

Guo Li

Chief Executive Officer