Case Study: Arup achieves global device compliance and server decommissioning with TeamViewer DEX

Arup decommissions 95 servers with TeamViewer

Arup, a global engineering and sustainable development consultancy, faced challenges managing costly physical data centers and ensuring device compliance for its 18,000 hybrid employees. Their manual processes were inefficient, and their device refresh cycle was based on assumptions rather than data, leading to unnecessary hardware spend and potential security risks. To address this, they turned to TeamViewer and implemented its DEX solution.

Using TeamViewer DEX, Arup decommissioned 95 physical servers without disruption and automated compliance instructions. The solution provided performance data that enabled data-driven lifecycle decisions for over 20,000 devices, extending their useful life and reducing hardware spend. Furthermore, TeamViewer's integration with ServiceNow scaled their IT operations from hundreds to over 5,000 instructions executed monthly, significantly reducing their Mean Time to Resolution.

Arup