TeamViewer
268 Case Studies
A TeamViewer Case Study
Airbus Helicopters Inc. faced a challenge in documenting the complex maintenance and overhaul of helicopter gearboxes. Their process, which involved manually taking pictures, uploading images to a computer, and documenting each step, was inefficient. They needed a hands-free, paperless solution with SAP integration and high-resolution imaging to improve safety and efficiency. TeamViewer provided a solution using its Frontline software.
The solution implemented by TeamViewer utilized TeamViewer Frontline in conjunction with RealWear smart glasses. This allowed workers to use voice commands to take high-resolution photos and document each step hands-free, with images uploaded directly to a computer. TeamViewer's solution streamlined the entire process, resulting in improved work quality and speed for Airbus Helicopters Inc. during their inspections.