Case Study: Carey Paul Honda achieves centralized IT control and rapid remote support with TeamViewer

A car dealership streamlines IT operations for efficient sales and service

Carey Paul Honda, the oldest family-owned Honda dealer in Metro Atlanta, hired Michael Barron Jr. as IT manager and inherited a chaotic environment: more than 100 devices spread across multiple buildings with unknown inventories, rampant adware, too many users with admin rights, and only a part‑time technician handling issues sporadically.

Michael implemented TeamViewer as a centralized support and asset‑management platform, tagging and monitoring every device and providing fast remote support across the campus. In about three months he organized the fleet, identified and removed malware, matched hardware to user needs, and cut resolution time from weeks to minutes — eliminating downtime, improving customer service, and protecting the dealership’s bottom line.

Carey Paul Honda

Michael Barron

Jr. IT Manager