Case Study: Harves Entertainment completes Theatre of Dreams remotely and increases efficiency by 30% with TeamViewer

TeamViewer helped Harves Entertainment create the “Theatre of Dreams” experience

Harves Entertainment, a Beijing-based creator of immersive experiences and partner to Manchester United, was building Theatre of Dreams entertainment centres across China but faced a major hurdle: a U.S. partner could not travel for on-site deployment and commissioning due to COVID-19. The team needed a stable, secure remote-access solution to control and commission roughly 50 computers, tablets, and simulators so the project could stay on schedule.

Using TeamViewer, Harves remotely accessed servers and devices to install software, commission equipment, and troubleshoot in real time. The secure, smooth connections enabled the U.S. team to complete the project without being on site, cutting travel needs, saving time (about five hours per week) and increasing work efficiency by roughly 30%.

Harves