Jira Software B2B Case Studies & Customer Successes

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Jira Software is the project management tool for agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Case Studies

Showing 253 Jira Software Customer Success Stories

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Absolute Security achieves cross-organization collaboration and reclaims 100+ maintenance hours per year with Jira Software

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Adacel flies to Atlassian cloud for cross-team collaboration, streamlined development, and zero downtime

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adesso consolidates instances and pursues a hybrid migration to Atlassian Cloud Enterprise

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Aer Lingus achieves faster, more transparent releases with Jira Software

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Air France-KLM achieves 10,000+ user scale and zero-downtime operations with Jira Software

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How 100-year-old Air France-KLM saved $600,000/year and brought innovation to aviation with Atlassian Cloud Premium

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AIRTIES achieves 2‑hour cloud onboarding and streamlined engineering collaboration with Jira Software

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Amadeus Hospitality achieves faster, higher-quality releases and global collaboration with Jira Software

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Ames Research Center achieves rapid Git migration and improved collaboration with Jira Software

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Amgen achieves enterprise-wide collaboration and 360-degree visibility with Jira Software

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AppDynamics breaks down silos and boosts uptime with Jira Software

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How Applied Systems improved SLA success rates by 30% and hit 4.9/5 CSATs in two days by switching to Jira Service Management

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APRA/AMCOS achieves greater visibility, faster issue throughput and simplified administration with Jira Software

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Arvato Systems boosts efficiency and visibility with Jira Service Management (Jira Software)

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Arizona State University achieves agile, data-driven IT and scalable workflows with Jira Software

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Audi Brussels accelerates innovation and collaboration with Jira Software

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AustralianSuper’s shift to agile ways of working with Atlassian cloud automates 100,000 tasks a year

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Austrian Federal Railways achieves end-to-end traceability and a robust ticketing system with Jira Software

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Autodesk achieves engineering standardization and centralized planning with Jira Software

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Avalara achieves improved collaboration, efficiency, and inclusion with Jira Software

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BAE Systems overhauls service management and saves $1.62M over five years with Jira Software (Jira Service Desk)

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Balyasny Asset Management achieves faster ITSM rollout and boosts productivity with Jira Software

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Bandhan Life unites teams with Jira and Confluence Cloud

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Be The Match achieves faster bone marrow donor matching with Jira Software

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Best Doctors achieves faster, compliant change management and mobile approvals with Jira Software

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BigDoor achieves rapid weekly releases and measurable agile tracking with Jira Software

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Bitly Chooses Opsgenie to Scale Business Operations

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BlackRock achieves 500 releases per week with Jira Software

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Blend achieves company-wide transparency and streamlined knowledge sharing with Jira Software

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Blubolt achieves faster releases and improved DevOps collaboration with Jira Software

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Breville achieves centralized collaboration and rapid scaling with Jira Software

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BUENO Systems achieves automated fault detection and redirects 80% of maintenance hours with Jira Software

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Build.com achieves PCI compliance and company-wide workflow scalability with Jira Software

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Camerican International achieves a single source of truth and streamlined operations with Jira Software

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Cancer Research UK achieves faster releases and greater agility with Jira Software

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CANDDi achieves streamlined, measurable agile marketing with Jira Software

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Canva scales ITSM and boosts collaboration, processing 5,000 tickets annually with Jira Software

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Capgemini achieves transparent global collaboration and faster time-to-market with Jira Software

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CARFAX achieves enterprise-wide visibility and major efficiency gains with Jira Software

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Castlight Health achieves dramatically lower TCO and offloads maintenance with Jira Software

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Cellfire - Customer Case Study

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Celonis achieves faster scaling and stronger security with Jira Software Cloud

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Cerner achieves enterprise-scale reliability and slashes outages with Jira Software Data Center

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Changi Airport Group digitally transforms and scales with the help of Atlassian cloud

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Chef achieves unified DevOps visibility and faster releases with Jira Software

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CHG Healthcare saves $120K, frees 80% more engineering time, and speeds customer service with Jira Software

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Citrix achieves a 13% higher solve rate and faster incident management with Jira Software

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Clearwater Analytics achieves faster, more secure operations and $75K annual AWS savings with Jira Software

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Cochlear Collaborates Across The Globe With JIRA

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Rockwell Collins develops ALM platform on Atlassian

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Aarau and Baden improve administration efficiency with Atlassian cloud

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Croatia Osiguranje brings scrum to life and accelerates digital transformation with Jira Software

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CSIRO (Australia's national science agency) achieves faster, more efficient service and up to 30% less email with Jira Software

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Dachis Group achieves 5-day software turnaround (reduced from 17 days) with Jira Software

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Dahl accelerates ERP development by 77% and improves customer response times with Jira Software

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Defense Media Activity achieves a 39% IT productivity boost and 10% higher customer satisfaction with Jira Software

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Transforming the Department of Defense Public Web service desk with Atlassian

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California Department of Health Care Services (DHCS) achieves 66% faster delivery and $2.2M in savings with Jira Software

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DHI Group achieves 70% fewer major IT incidents and company-wide transparency with Jira Software

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DISH Network achieves a cloud-native, data-centric 5G build and cuts issue triage time by 90% and defect resolution time by 94% with Jira Software

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Docker achieves centralized knowledge and faster cross-team collaboration with Jira Software and Confluence

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DocuSign uses Atlassian to scale agile across global teams

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Domino’s achieves faster DevOps, 75% risk reduction and $100K annual savings with Jira Software

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Doodle cuts strategic planning time by 93% and reallocates 50% to innovation with Jira Software

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Driver and Vehicle Licensing Agency achieves 240 hours of annual engineering time saved and improved security with Jira Software

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Dropbox achieves faster collaboration and time savings with Jira Software

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EBSCO Delivers Always-On Services Through Agile Incident Management

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Edenred centralizes global service management and boosts visibility with Jira Software

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EDP achieves 40% reduction in project lead times with Jira Software

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EMC Insurance achieves a seamless Atlassian Cloud migration, zero downtime, and eliminated backlog with Jira Software

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How Emplifi saves $30,000 per year and cuts documentation time by 30% with Jira and Confluence Cloud Premium

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ENGIE saves 67% on licensing and frees 200+ hours/month with Jira Software (Jira Service Management)

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EQ Bank achieves doubled production releases and 500% more builds per day with Jira Software

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Escapia achieves company-wide collaboration and $250K annual licensing savings with Jira Software

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Factom keeps roadmaps in sync and saves time with Jira Software (Portfolio for Jira)

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Fair achieves rapid scaling and streamlined operations with Jira Software

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Fath reduced operating costs by 20% and boosted uptime to 99.9% on Atlassian cloud

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Federated Media achieves faster developer onboarding and scalable agile project management with Jira Software

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Finoa achieves greater visibility and efficiency with Jira Software

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FlixBus achieves Europe’s largest intercity bus network with Jira Software

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Flo achieves 900% more daily deployments and 99% faster resolution with Jira Software

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France TV achieves greater agility and visibility in digital content delivery with Jira Software

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Fresh Consulting takes on more clients with automated testing and code standards using Jira Software

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Friday Media Group achieves increased efficiency and transparency with Jira Service Desk (Jira Software)

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Fugro Roames cuts vegetation-management costs by up to 40% and speeds fault response to 24 hours with Jira Software

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GenoLogics unifies development tools and enables remote work with Jira Software

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Global Healthcare Exchange (GHX) achieves secure, agile development and improved productivity with Jira Software

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Gilt Groupe achieves faster, higher-quality software delivery with Jira Software

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Ginkgo Bioworks achieves rapid scaling and 50% cost reduction with Jira Software

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GlobalGiving achieves faster disaster response and real-time team collaboration with Jira Software

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How Glovo streamlined processes with the help of Atlassian tools

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Good Technology achieves cross-team transparency and an 80% cut in admin time with Jira Software

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Casas Bahia cuts costs by 93% and improves efficiency in the cloud

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Halogenics cuts helpdesk costs by two-thirds and streamlines software support with Jira Software

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Hayneedle achieves 33% efficiency gains and improved visibility with Jira Software

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Hermes Einrichtungs Service migrates Jira and Confluence to the Atlassian Cloud

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Homegate AG achieves faster innovation and 15% cost savings with Jira Software Cloud

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Hong Kong Jockey Club achieves simplified risk and improved performance with Jira Software

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HubSpot achieves near-continuous deployment (≈2,000/month) and a collaborative culture with Jira Software

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HubSpot achieves faster, more reliable internal collaboration and discoverability with Jira Software

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Hy-Vee advanced ITSM and saved 100+ downtime hours per year with Jira Service Management Cloud

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Insurance Australia Group (IAG) achieves faster, more stable, and scalable operations with Jira Software

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IBM achieves a centralized, scalable Jira platform and 99.9% uptime with Jira Software Data Center

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Illumina achieves faster, lower-cost genomic software development with Jira Software

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Inchcape achieves centralized visibility and accelerated global delivery with Jira Software

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Indeed achieves streamlined HR, Marketing, and Legal workflows with Jira Software

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Indra achieves unified procedures and improved visibility with Jira Software

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Infobip achieves 24x faster incident response and higher deployment velocity with Jira Software

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InstantAction achieves streamlined game development and improved team collaboration with Jira Software

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Interpark - Customer Case Study

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Interspire boosts development speed 30–40% with Jira Software

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IRESS reduces ticket volume and speeds resolution with Jira Software

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ISS delivers spectacular service at scale with Jira Software

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JAMF Software accelerates DevOps, improves code quality, and shortens release cycles with Jira Software (Atlassian)

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JAMF Software achieves company-wide ChatOps and streamlined internal support with Jira Software

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Janus Capital Group, Inc. achieves 80% greater team efficiency and streamlined reporting with Jira Software

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Jet Propulsion Laboratory (JPL) achieves agile mission planning and continuous Mars rover deployments with Jira Software

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John Muir Health achieves transparent, streamlined distributed agile development with Jira Software

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Johns Hopkins University achieves streamlined issue tracking and vendor collaboration with Jira Software

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Kabbage achieves unified communication and faster deployments with Jira Software

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Kespry achieves tighter product–engineering alignment and reliable quarterly planning with Jira Software

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Kiva achieves faster collaboration and scales its microlending platform with Jira Software

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Kiva achieves streamlined collaboration and faster delivery with Jira Software

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KIXEYE achieves 30% more accurate time estimates and company-wide collaboration with Jira Software

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Klarna achieves streamlined, transparent cross-team planning with Jira Software (Advanced Roadmaps)

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KodaCloud achieves unified cross-team planning and faster releases with Jira Software (Portfolio for Jira)

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How Lendi Group streamlined quarterly planning by centralizing 40+ teams from six tools to one Atlassian cloud platform

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Liberty uses Atlassian Cloud to reduce complexity and work as a single team, connecting diverse teams and areas distributed in more than 20 countries

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Linden Lab achieves seamless community issue tracking and collaboration for the Second Life Viewer open-source project with Jira Software

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LiveOffice achieves permission-driven, scalable knowledge sharing with Jira Software

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Loblaw Digital achieves scalable, faster test management and daily releases with Jira Software

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LogicSpot achieves faster client collaboration and quicker website delivery with Jira Software

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Looker achieves sub-2-minute incident response and 24/7 uptime for 200,000+ users with Jira Software (Opsgenie)

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Lucid Motors achieves scalable, seamless collaboration to accelerate electric vehicle innovation with Jira Software

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Lucid Software achieves 25% engineering time savings and faster innovation with Jira Software

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Lufthansa Systems achieves enterprise-wide collaboration and improved efficiency with Jira Software

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Lumen achieves 200% throughput increase and reduced cycle times with Jira Software

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Lutron achieves 30%+ increase in product output with Jira Software

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MagView achieves 40% support backlog reduction and faster critical-incident response with Jira Software

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Mambu launches its microfinance SaaS in under a year with Jira Software

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Mercedes‑Benz achieves zero server maintenance and improved performance with Jira Software

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Mercy Ships achieves streamlined global logistics to deliver life-changing healthcare with Jira Software

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Mercy Ships achieves faster incident response and streamlined shipboard operations with Jira Software

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Met Office launches Space Weather app and cuts configuration-management support costs 75% with Jira Software

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Mettle achieves faster product delivery and 100% product‑owner adoption with Jira Software

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mgm technology partners achieves direct customer collaboration and greater project transparency with Jira Software

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Mind Candy achieves faster delivery and cross-team visibility with Jira Software

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How Motability Operations went from deploying >1x/week to 2000x/week with Atlassian DevOps tools

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MuleSoft achieves scalable, unified bug tracking and project management across 100+ projects with Jira Software

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MuleSource achieves 10-fold productivity improvement with Jira Software

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Museum of Applied Arts and Sciences streamlines exhibition planning and safeguards collections with Jira Software

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MYMARKET.IO reduces deployment time from 8 hours to under 1 hour with Jira Software (Bitbucket & Aerobatic)

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MYOB achieves end-to-end visibility, clarity, and alignment with Jira Software's Advanced Roadmaps

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National Australia Bank achieves 24/7 availability and faster releases with Jira Software

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National Bank of Canada achieves scalable, high-performance collaboration with Jira Software Data Center

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National Hockey League achieves streamlined issue tracking and organization-wide collaboration with Jira Software

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NCR achieves accelerated delivery and enterprise-wide transparency with Jira Software (Atlassian)

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NEPTUNE Canada achieves scalable, transparent ocean-observatory operations and streamlined issue tracking with Jira Software

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Nestlé achieves 60% time savings and 90% faster engineer onboarding with Jira Software

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NetApp achieves three-times faster website rebrand and agile delivery with Jira Software

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Nextiva achieves $50K–$100K annual savings and faster, more secure development with Jira Software

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Nextiva is modernizing enterprise ITSM with elegant, automated change management using Jira Service Management

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Nyherji achieves a scalable 24/7 help desk and integrated time tracking with Jira Software

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O.C. Tanner achieves 36% increase in team velocity and unified Dev and Ops collaboration with Jira Software

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OceanX achieves daily software releases and faster, more efficient collaboration with Jira Software

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OfficeDrop achieves agile development and streamlined operations with Jira Software

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OG Systems achieves secure, real-time collaboration across a distributed workforce with Jira Software

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One Economy Corporation scales project management and streamlines issue tracking with Jira Software

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Onfido achieves rapid, scalable agile development with Jira Software

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OpenDNS achieves improved collaboration and accelerated development with Jira Software

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Orbitz Worldwide achieves faster deployments, improved code quality and hundreds of thousands in savings with Jira Software

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Oscar Insurance achieves HIPAA-compliant, automated customer service with Jira Software

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Össur boosts speed, service, and satisfaction with Jira Software (Jira Service Management)

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OTC Industrial Technologies transformed internal and external service by trading shared mailboxes for Jira Service Management

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Pandora achieves company-wide collaboration and workflow visibility with Jira Software

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How PedidosYa migrated from monday to Jira to improve collaboration, reduce costs, and scale

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PGS Software achieves streamlined agile delivery and client transparency with Jira Software

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PlantMiner achieves faster, more frequent releases with Jira Software

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Powerhouse Museum accelerates exhibition delivery and streamlines operations with Jira Software

PTC accelerates IKEA Place AR launch and streamlines global collaboration with Jira Software

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Publicis.Sapient achieves rapid scaling and full ROI in 2.5 months with Jira Software

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Puppet achieves 67% faster ticket resolution with Jira Software

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QAD achieves 75% reduction in IT tools and faster, more collaborative ITSM with Jira Software

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Qantas achieves streamlined collaboration and a single source of truth with Jira Software

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Quri achieves clearer roadmap visibility and better capacity planning with Jira Software (Portfolio for Jira)

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Rakuten achieves faster development and greater collaboration with Jira Software

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Red Giant achieves improved team synchronization and development visibility with Jira Software

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Reddit achieves $300K+ annual savings and improved efficiency with Jira Software

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Redfin achieves faster time-to-market and $60K in savings with Jira Software Cloud

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Rent the Runway achieves faster releases and company-wide transparency with Jira Software

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Resume Companion achieves clearer release planning and increased developer productivity with Jira Software

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Riverty achieves major time and cost savings and improved collaboration with Jira Software

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How Rivian saved $2.5M per year, supercharged satisfaction, and scaled by centralizing on Atlassian cloud

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Roblox achieves improved collaboration and $150K+ annual savings with Jira Software

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Rockwell Automation achieves 90% reduction in maintenance overhead and near-elimination of downtime with Jira Software

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Rosetta Stone achieves cross-team alignment and real-time planning with Jira Software (Advanced Roadmaps for Jira)

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Royal Caribbean saves 840 hours/mo and $550k/yr while scaling agile delivery with Atlassian cloud tools and automations

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Runkeeper achieves streamlined collaboration and faster mobile releases with Jira Software

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ServiceChannel achieves 100+ hours saved per week and a 42% reduction in change failure rate with Jira Software

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Shine Technologies achieves over $100,000 in annual savings with Jira Software

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Shopware achieves streamlined, cross-team marketing collaboration with Jira Software

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SickKids Foundation achieves 95% fewer email requests and faster change management with Jira Software

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Siteworx centralizes issue tracking for the American Diabetes Association with Jira Software

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Skyscanner achieves 44% IT efficiency improvement and faster issue resolution with Jira Software (Jira Service Desk)

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Slack - Customer Case Study

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smartOPTIMO migrates to Atlassian cloud for better functionality and performance

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Software AG achieves stronger security and accelerated innovation with Jira Software

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How Solarisbank is reshaping financial services with the structure, speed, and visibility of Atlassian

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Sonatype achieves real-time agile collaboration across distributed teams with Jira Software

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Sony Music Publishing streamlines global song administration and saves 1,500 hours annually with Jira Software

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Sophos elevates cybersecurity, productivity, and impact with Atlassian cloud

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Sotheby's achieves faster, more efficient artwork moves with Jira Software

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SourceOne achieves agile, efficient development and improved collaboration with Jira Software

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Splunk accelerates development and triples code reviews with Jira Software (Bitbucket Data Center)

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Spotify's IT team supports the company's hypergrowth with Atlassian

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Sprout Social scales recruiting and delivers a world-class candidate experience with Jira Software

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Starz achieves faster releases and significant cost savings with Jira Software

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State of Utah - Customer Case Study

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Student Assistance Foundation achieves cost savings and smarter development with Jira Software

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Sun Life achieves faster, more secure collaboration and $250K+ in time savings with Jira Software

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Switch.co achieves agile development and saves hours per week with Jira Software

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Technische Universität München achieves scalable, hands-on computer science education with Jira Software

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Telegraph Media Group achieves 66% faster resolution and 140% higher customer satisfaction with Jira Software

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Telestream achieves faster QA and company-wide visibility with Jira Software

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The Very Group modernizes and centralizes service management, boosting employee satisfaction to 4.9/5 with Jira Software

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Thrillist achieves scalable cross-team planning and saves 10+ hours/week with Jira Software (Portfolio for Jira)

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How Thumbtack automatically resolves 15% of tickets with AI and saves 60% on tooling with Jira Service Management

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Tinder achieves greater efficiency and improved communication with Jira Software

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Toast achieves faster incident resolution and streamlined DevOps-Engineering collaboration with Jira Software

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TriNet simplifies Git adoption and boosts software quality with Jira Software

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Trulia finds a home for large-scale agile development using Jira and Bitbucket

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Twilio achieves global collaboration and faster development with Jira Software

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Twitter reduces support email volume by 80% with Jira Software

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Udemy achieves centralized collaboration and saves ~2,400 hours of meetings annually with Jira Software

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United Airlines achieves 5x faster deployments and 99.95% uptime with Jira Software Cloud

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United States Space Force achieves modernized mission assurance and saves 120 hours/week with Jira Software

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Virgin Media achieves 5x savings and faster issue resolution with Jira Software

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Vistaprint achieves consolidation of 20+ services into one for faster, more efficient support with Jira Software

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VMLY&R creates a single source of truth and drives 15x revenue growth with Jira Software

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Vodeno revolutionizes customer support with Jira Service Management

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Voith Group achieves future-ready, low-maintenance cloud operations with Jira Software

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How VSCO scaled with Atlassian Cloud

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Whooparoo achieves faster agile releases and streamlined team collaboration with Jira Software

WillowTree achieves savings, speed, and satisfaction with Jira Software

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Wittified achieves a successful Atlassian Marketplace business with Jira Software

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Wrycan achieves sustained agility while growing with Jira Software

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Xero achieves scalable global collaboration during hypergrowth with Jira Software

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Yale School of Management achieves 66% faster response times and 57% faster resolution times with Jira Software

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Yellow Pages Group accelerates software releases and scales agile across 1,000 users with Jira Software

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Zend achieves streamlined issue tracking and better reporting with Jira Software

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Zend, the PHP Company achieves streamlined bug tracking and workflow visibility with Jira Software

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Zoom achieves scalable growth, security, and centralized admin control with Jira Software

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Zynga achieves streamlined bug tracking and faster game iteration with Jira Software

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