Case Study: Emplifi saves time and money with Jira Software and Confluence Cloud Premium

How Emplifi saves $30,000 per year and cuts documentation time by 30% with Jira and Confluence Cloud Premium

Emplifi needed a better way to centralize documentation and collaboration across business and technical teams while improving the customer and employee experience. Working with Jira Software and Confluence Cloud Premium, the company set out to build a two-sided documentation portal that would reduce friction in its release and documentation processes.

Jira Software helped Emplifi connect documentation directly into development workflows, with Confluence pages embedded in Jira tickets and automated coordination across teams. The results were significant: Emplifi saves more than $30,000 per year, reduces documentation time by 25–30%, and cuts an extra six hours or more of manual editing per release with Atlassian Intelligence, while also saving one full working day per person in each two-week release cycle.

Emplifi

Kris Klima

Director of Technical Content