Case Study: MuleSoft achieves scalable, unified bug tracking and project management across 100+ projects with Jira Software

Development Tools Behind MuleSoft’s Enterprise Service Bus

MuleSoft, the company behind the open-source Mule ESB, faced rapid growth and the operational challenge of supporting a large, active developer community and many projects while scaling development, content delivery, and authentication. As downloads and deployments surged (from hundreds of thousands to millions) and the team expanded, they needed reliable issue tracking, build automation, a flexible content platform for product and community sites, and centralized user management.

MuleSoft standardized on Atlassian’s tools: Jira for issue and project tracking across 100+ projects, Confluence as the main content delivery system (customized with themes and macros), Bamboo for builds and publishing, Fisheye for code visibility, and Crowd to provide LDAP-backed single sign-on and caching. The integrated stack supported tens of thousands of users (30K+ authenticated), streamlined development and release processes, and significantly reduced administrative overhead for both community and enterprise operations.

MuleSoft

Amber Taylor

MuleSoft