Jira Software
253 Case Studies
A Jira Software Case Study
MuleSource, a leading provider of open source infrastructure and integration software, needed a way to better organize open-source contributions, track developer network issues, and present professional public documentation. The company sought tools to improve developer collaboration, traceability of code changes, and a more polished public-facing knowledge base.
MuleSource implemented Atlassian Jira for issue tracking and Confluence as a redesigned public wiki (mirroring their website), mandated that every code commit reference a Jira issue, and linked Jira with Subversion while exploring integrations with Salesforce and a customer portal. These changes improved traceability and collaboration and increased productivity roughly tenfold.