Case Study: CHG Healthcare saves $120K, frees 80% more engineering time, and speeds customer service with Jira Software

How CHG Healthcare improved savings and service by migrating to Atlassian’s cloud products

CHG Healthcare, a Midvale, UT–based recruiting and staffing firm with 500+ users, needed to move its aging Atlassian Server environment to the cloud—an effort accelerated by the acquisition of Modio—to consolidate systems, enable secure remote work, reduce maintenance overhead, and speed up customer service and time-to-market.

CHG formed a cross-functional migration team, worked with Atlassian to clean up data and apps, and migrated to cloud products (Jira Software, Jira Service Management, Confluence, Bitbucket, Atlassian Access and Opsgenie). The cloud move was smooth and fast, delivering nearly $120,000 in savings to date, freeing Operations and Engineering to spend 80% more time on innovation instead of administration, improving performance and integrations, and creating a scalable foundation for better, faster customer service.

CHG Healthcare

Cindy Lake

Scrum Master