Case Study: Museum of Applied Arts and Sciences streamlines exhibition planning and safeguards collections with Jira Software

Powerhouse Museum runs on Atlassian

The Museum of Applied Arts and Sciences (MAAS) in Sydney — which runs the Powerhouse Museum, Sydney Observatory and the Discovery Centre — needed a better way to plan and coordinate public programs and exhibitions across three venues. As a government institution with tightly managed resources, the museum found email threads and scattered Google/Word documents cumbersome to manage and track.

MAAS implemented Atlassian tools to centralize collaboration and operations: Confluence as the intranet for project briefs and reviews, Jira to manage security, facilities, staffing, PR, marketing and to track valuable collections and interactive exhibits, Hipchat for day‑to‑day issue reporting and discussion, and Jira Service Desk to route visitor inquiries. The integrated setup gives the museum a holistic end‑to‑end process from concept to close, improving operational efficiency and enabling the team to do more with existing resources.

Museum of Applied Arts and Sciences

Dan Collins

CTO & Head of Digital and Media