Case Study: SourceOne achieves agile, efficient development and improved collaboration with Jira Software

SourceOne develops state-of-the-art energy management software with Atlassian

SourceOne, a division of Veolia North America, builds a cloud-based Energy and Utility Management System used by property owners like the Port Authority of New York and New Jersey. A 16-person distributed team maintains a complex, modular application, and when Philip Portnoy took over development he found the existing toolset (including Jira and Crowd) was not integrated and the process lacked efficiency, transparency, and true agility.

The team migrated to the full Atlassian stack—adding Confluence, Bitbucket, Fisheye, Crucible, Bamboo, Hipchat and Jira Service Desk—integrated the tools, automated release notifications, and linked Service Desk to a Confluence knowledge base. The result was a faster, more agile development process, better collaboration and visibility, quick rollout and extensibility through add‑ons, and broader adoption across Metering, Finance and other business teams, enabling ongoing product growth and improved operations.

SourceOne

Philip Portnoy

Head of Business Solutions Software Development