Case Study: Flo achieves 900% more daily deployments and 99% faster resolution with Jira Software

Flo improves wellbeing worldwide through better collaboration with Atlassian’s cloud products

Flo is a leading health and wellbeing app that helps people understand their bodies, now used by over 165 million people. As the company scaled rapidly, it faced technical and organizational challenges — combining machine learning with medical expertise, balancing privacy and community, and coordinating distributed teams while maintaining security and compliance.

Flo adopted Atlassian’s integrated cloud suite (Bitbucket, Jira Software, Jira Service Management, Confluence, and Marketplace apps) to centralize workflows, automate processes, and improve incident response. The result: deployments increased by 900% (now 10–20/day), cycle time fell by 50% (5.8 → 2.9 days), mean time to resolution dropped 99%, and engineers report lower mental load and better focus on product and mission.

Flo

Roman Bugaev

Chief Technology Officer