Case Study: Onfido achieves rapid, scalable agile development with Jira Software

Onfido reinvents background-checking industry with Atlassian

Onfido, a London-based services startup modernizing the background‑checking industry, needed a project management solution that supported its agile methodology. Traditional tools proved too simplistic or inadequate for coordinating rapid development and handling the administrative burden of scaling background checks.

Onfido adopted Atlassian Jira for planning and Bitbucket for Git hosting and code review, making collaboration and code visibility routine. Using Jira, the team rebuilt its internal system in a four‑week sprint, sped up backend fixes, automated reporting for clearer sprint insights, and improved forecasting—benefits that have led Onfido to expand Jira across more of its operations.

Onfido

Eamon Jubbawy

Co-Founder