Case Study: Castlight Health achieves dramatically lower TCO and offloads maintenance with Jira Software

How Castlight Health offloaded maintenance and gained priceless peace of mind by migrating to Atlassian cloud products

Castlight Health, a San Francisco–based healthcare technology company serving about 1,200 users, needed to simplify internal systems to better deliver products that help people navigate benefits and care. Years of deferred server updates left their on‑prem Atlassian stack (Jira, Confluence, Jira Service Management) with growing technical debt, security vulnerabilities, sluggish performance and frequent outages that strained resources and compliance.

Partnering with Praecipio Consulting, Castlight audited apps, engaged power users, and migrated to Atlassian Cloud (including Access with Okta) to enable automations, SSO and continual updates. The move cut total cost of ownership, removed ongoing maintenance and downtime, improved security and performance, sped onboarding, and gave teams the reliability and peace of mind they needed.

Castlight Health

Eric Raymond

Senior Manager of Business Technology