Case Study: WillowTree achieves savings, speed, and satisfaction with Jira Software

The destination is worth the drive savings, speed, and satisfaction after WillowTree’s cloud migration

WillowTree, a Charlottesville-based digital product firm with 550+ users, moved its Atlassian Server solutions to Atlassian Cloud Premium to modernize collaboration, boost employee satisfaction, and reduce maintenance overhead. The main challenge was executing a seamless migration of Confluence and Jira while preserving data and customizations, minimizing disruption, and ensuring user adoption.

WillowTree took a phased, well-prepared approach—archiving unneeded content, auditing and optimizing apps, using migration tools and custom scripts, and over-communicating with teams. The result: faster, sleeker Jira and Confluence experiences, cloud-only features like Roadmaps and native automation, added Jira Service Management, lower costs through app optimization, and higher employee satisfaction with less time spent on maintenance.

WillowTree

Kenneth Nielsen

Senior Program Director