Jira Software
253 Case Studies
A Jira Software Case Study
NetApp’s Digital Marketing team in Sunnyvale, CA, supports 20 digital properties and was overwhelmed by stakeholder requests while operating in a waterfall model. Project delays, poor status visibility, and difficulty adapting after reviews prompted the 60-person team to look for a faster, more collaborative approach.
The team expanded use of Atlassian tools—Jira and Confluence—plus Structure and Wiki Markup to create a knowledge base, standardized requirements and story templates, and automated project views for leadership. The agile transition made the team faster, more efficient, and lower-cost, enabling them to complete a global rebrand across 20 countries and thousands of pages in seven weeks—about three times faster than before.
Jim Rabon
Sr. Manager of Front-End Web Development & QA