Case Study: Telestream achieves faster QA and company-wide visibility with Jira Software

Telestream uses Jira & Fisheye to connect development to the rest of the business

Telestream, a provider of video delivery and production tools, faced growing pains as its development process outgrew legacy tracking tools like TestTrack and ad hoc spreadsheets. Teams struggled to get actionable information about bug status and fixes, collaboration across Northern California and Stockholm was inefficient, and QA lacked visibility into how issues were resolved.

Telestream replaced its stack with Jira and Fisheye (adding GreenHopper for backlog management), linking issues to code and making fixes easy to inspect. The integration streamlined QA-engineering communication, increased transparency for customer-facing teams and executives, and saved significant time—about 2 hours per QA person per day (roughly 10 hours/week), equating to ~15 work-days saved per release or ~45 work-days per year on one product—while improving product and process quality.

Telestream

Reuben Cohn

QA lead