Jira Software
253 Case Studies
A Jira Software Case Study
Redfin, the fast‑growing online real estate brokerage with 3,000+ employees, set out to “redefine real estate in the customer’s favor” but ran into scale challenges: disparate tools, scattered workflows, and costly on‑premise infrastructure made cross‑team collaboration, documentation, and visibility difficult as projects multiplied. The engineering team needed a centralized, agile platform to reduce maintenance overhead and free engineers to focus on customer‑facing innovation.
Redfin adopted Atlassian Cloud (Jira Software, Confluence, Bitbucket, Atlassian Access) with Slack integration and Atlassian migration support to standardize agile workflows, centralize documentation, and simplify user management. The migration cut maintenance time, improved team visibility and onboarding, and delivered immediate financial benefits — more than $60,000 in short‑term savings — while lowering total cost of ownership and accelerating speed to market.
Alasdair Thomson
Senior Manager of IT Development and Operations