Case Study: Riverty achieves major time and cost savings and improved collaboration with Jira Software

Riverty simplifies processes, elevates service, and saves time by centralizing on Atlassian cloud

Riverty is a German fintech that provides “buy now, pay later,” parking payments, and debt management services. After consolidating several business units, the company faced fragmented on‑prem tools, limited Zendesk capabilities, slow development and service cycles, and manual processes that hampered cross‑team collaboration and stretched resources.

Riverty migrated and centralized its tooling on Atlassian Cloud—rolling out Jira, Confluence, Jira Service Management, Opsgenie, Analytics, and Automation via agile migration sprints and sandbox testing. The unified cloud platform reduced maintenance and manual work, improved IT service management, sped up delivery, and enhanced visibility and integrations; adoption grew 69% and teams reported measurable time and cost savings along with better collaboration and customer service.

Riverty

Andrei Tuch

Product Owner