Case Study: One Economy Corporation scales project management and streamlines issue tracking with Jira Software

How our non-profit customers rock

One Economy is a Washington, D.C.–based global nonprofit (95 employees) focused on anti-poverty work—providing affordable connectivity, digital literacy training (56,000 hours delivered) and localized public‑purpose internet content across the US and 14 other countries. During a rapid growth period their team multiplied and the organization outgrew its simple project tool, needing a stable, flexible system that could model diverse workflows, support many concurrent projects, and integrate with existing IT systems.

Using Atlassian’s Community license, One Economy deployed Jira and Fisheye: Jira’s customizable workflows, rich issue types and LDAP integration replaced their brittle tracker and now supports roughly 25–30 active projects (defect tracking, translation workflows and an upcoming help‑desk rollout), while Fisheye gives developers instant, issue-linked code visibility. The result is a robust, enterprise-grade toolset that scaled with the organization, improved developer productivity and cross‑team collaboration, simplified IT administration, and enabled broader rollout across nontechnical teams with targeted training.

One Economy Corporation

Clark Richie

One Economy Corporation