Case Study: Lucid Software achieves 25% engineering time savings and faster innovation with Jira Software

30 days to increased innovation and employee happiness Lucid’s cloud migration story

Lucid Software, a South Jordan, UT–based leader in visual collaboration software with over 800 users, faced mounting costs and operational overhead from on‑premise Atlassian tools (Jira, Confluence) that hindered scaling, security, and their goal to be a SaaS industry leader. They needed a faster, more secure, cloud‑native environment that would reduce time spent on internal maintenance and improve employee experience.

Partnering with Oxalis, Lucid migrated to Atlassian Cloud in 30 days by prioritizing essential assets, running dry‑run migrations and broad user testing, and accepting strategic tradeoffs to move quickly. The switch delivered a smoother interface and Cloud‑exclusive features, eliminated much of the maintenance burden, saved SREs about 25% of their weekly time, and boosted innovation and employee satisfaction—benefits that ultimately support happier customers.

Lucid Software

David Torgerson

Vice President of Infrastructure and IT