Case Study: Good Technology achieves cross-team transparency and an 80% cut in admin time with Jira Software

Busting siloes at an enterprise security firm with Atlassian

Good Technology, a Sunnyvale-based enterprise mobility firm, faced growing pains as it passed 500 employees: distributed teams, legacy systems, and a cumbersome custom defect-tracking tool were undermining agility, transparency, and collaboration across software development.

By adopting Jira for bug and feature tracking and Confluence for documentation and collaboration, Good Technology centralized workflow visibility and context, allowing managers to spot bottlenecks quickly and engineers to trace bugs to their sources. The changecut admin time for rolling out updates from 50% to 10%, drove company-wide collaboration (expanding to some 60 teams), and delivered faster reporting and much greater organizational transparency.

Good Technology

Aaron Jones

Scrum Master