Case Study: Docker achieves centralized knowledge and faster cross-team collaboration with Jira Software and Confluence

Confluence helps Docker scale and collaborate across teams

Docker, a San Francisco-based high‑tech startup known for its container platform, scaled rapidly from about 20 to 250 employees and found its communication and documentation fragmented across email, word processors, and spreadsheets. The company needed a centralized system to preserve tribal knowledge, streamline engineering plans and resources, and improve cross‑team collaboration as it grew.

Docker adopted Confluence (and Jira for product tracking), using Confluence as a company‑wide repository for customer feedback, requirements, campaign plans, and creative assets while product teams rely on the Jira–Confluence integration. The tools flattened the organization, reduced silos, made OKRs and all‑hands materials transparent, sped onboarding, and became critical to internal communication and faster execution.

Docker

Scott Johnston

COO