Case Study: Rockwell Automation achieves 90% reduction in maintenance overhead and near-elimination of downtime with Jira Software

Rockwell Automation creates more secure, connected enterprises after migrating to the Atlassian cloud

Rockwell Automation, a 120-year-old industrial technology company headquartered in Milwaukee, faced fragmented, server-based engineering tools accumulated through acquisitions that were hindering security, collaboration, productivity, and innovation. With thousands of users and growing regulatory and IP demands, the company needed to modernize its tooling to reduce maintenance overhead, improve uptime, and support enterprise-wide agile ways of working.

Partnering with E7 Solutions, Rockwell migrated to Atlassian Cloud—standardizing on Jira Software Cloud, Confluence Cloud, Atlassian Access, and apps like ScriptRunner—which enabled shared agile workflows, stronger access controls, and automated tasks. The move cut maintenance overhead by over 90%, all but eliminated downtime, reduced admin staffing from a team of six to one part-time person, and drove broad adoption across IT, HR, and manufacturing while improving security, speed, and collaboration.

Rockwell Automation

Jim Tompkins

Program Manager