Jira Software
253 Case Studies
A Jira Software Case Study
KIXEYE, a San Francisco game developer with over five million players that ships weekly feature updates, faced the challenge of balancing urgent live-bug fixes, ongoing roadmap work, and rapid headcount growth that demanded scalable IT ticketing, bug tracking, and handling of non-technical requests.
KIXEYE consolidated on Jira Software across technical and non-technical teams—legal, marketing, IT and product—replacing email chains and spreadsheets with a single collaboration and tracking system. Today 90% of staff use Jira daily; teams gained transparency and metrics, developers improved time-estimate accuracy by 30%, and the company is reaching 70% of its goals more often while moving faster and more accurately each sprint.
Kenn White
Project Manager, Kixeye