Case Study: Lufthansa Systems achieves enterprise-wide collaboration and improved efficiency with Jira Software

Lufthansa Systems relies on Atlassian to meet the diverse needs of teams worldwide

Lufthansa Systems, a subsidiary of Lufthansa that provides IT solutions to more than 300 airlines worldwide, faced fragmentation across 17 offices and roughly 10,000 users: teams used different tools and email workflows, creating inefficiencies. The company needed a single, easy-to-manage platform that was flexible and extensible enough to support diverse teams like IT, HR, Marketing, and Engineering.

Lufthansa Systems standardized on Atlassian—using Jira Software, Confluence, Fisheye, Crucible, Crowd Server and Jira Core—while adopting Marketplace apps (notably Scroll PDF Exporter and Scroll Versions) and building custom add‑ons where required. The unified approach streamlined communication, improved efficiency across the enterprise, and enabled the company to work faster, deliver better service, and tailor tools to each team’s needs.

Lufthansa Systems

George Lewe

Manager of Central Applications and Tools