Newgen Software

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

Case Studies

Showing 222 Newgen Software Customer Success Stories

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An Apex Government Organization in Singapore Automates Its Subvention Process with Newgen

Apex Indian Government Body Streamlines Content Lifecycle and Automates Key Processes with Newgen

Driving Efficiency with a Low-Code Credit Origination System

Australia-based Hospital Streamlines Document Processing with Newgen

An Australian Automotive Service Industry Leader Achieves Operational Efficiency with Newgen

Automating Communications for an Australian State Government-owned Company

Bahamas Based Insurance Company Automates Manual Processes to Become a Truly Digital Insurer

Bank Dhofar Optimizes Account Opening Process With Newgen Banking Solution

Bank Dhofar logo

Bank Dhofar simplifies Commercial Lending Process by using Newgen’s Solution

Bank Dhofar logo

Bank Muscat Transforms Retail Lending Process with Newgen

Bank Muscat logo

BRAC Bank Transforms its End-to-end Banking Operations with Newgen

BRAC Bank logo

Bridgehampton National Bank - Customer Case Study

Bridgehampton National Bank logo

ECM Implementation at Citizen Register helps Digitize Legacy Documents and Streamline Citizenship

U.S. Based Commercial Bank Unifies Its Loan Processes Using Newgen's Solution

E-gov Office Suite Helps Govt Department Deliver Paperless And Efficient Administration

A Dubai-based Emirati Holding Company Simplifies its Document and Records Management with Newgen

A Renowned Egyptian Insurer with Reach Across MENA Region Streamlines Motor Claims Management with Newgen

Family Guardian Automates End-to-end Insurance Journey with Newgen

Family Guardian logo

One of the Fastest-growing Banks in Nigeria Automates its Processes with Newgen

Fidelity Bank Ghana Enhances Customer Experience by Digitizing its Account Opening Process with Newgen

Fidelity Bank Ghana Limited logo

Fiji-based Bank Automates Document-centric Processes Using NewgenONE

A Philippines-based Life Insurer Streamlines Critical Business Processes with Newgen

First Ethiopian Bank Goes Digital with Lending

FirstCaribbean International Bank - Customer Case Study

FirstCaribbean International Bank logo

A Globally Renowned Fortune 200 Bank Digitizes its Financial Operations with Newgen

Digital Transformation of Customer Service Management for a Fortune 500 Bank

Automation of Accounts Payable at a leading Beverage Producer Across the Globe

End-to-end Contract Lifecycle Management for a Fortune 500 Food and Beverage Company

A Fortune 500 Global Banking Leader Upgrades its Customer Service Request Management with Newgen

Member Enrollment Process Automation for a Fortune 500 Health Plan

Fortune 500 Healthcare Payer automates Appeals and Grievances process with Newgen's solution

One of the Fortune 500 IT Distributors in the US Transforms Accounts Payable (AP) Process with Newgen

Fortune 500 Insurer Automates Complaints Management and Field Inspection Processes

Fortune 500 Medical Technology Company Transforms its Customer Journey with Enterprise-Wide BPM implementation

A Fortune 500 Multinational Japanese Bank Streamlines Banking Operations with Newgen

Streamlining SSC Operations for Multiple Processes

Global Beverage Manufacturer Streamlines its Financial Shared Services with Newgen

Global Automobile Leader Streamlines Invoice Management with Newgen

An Engineering Company in India Streamlines Accounts Payable Process with Newgen

Globally-renowned Gaming Company Leverages Existing Newgen Product Suite for Cloud Migration

Global IT Solutions Provider Automates Chargeback Lifecycle with Newgen

Global Pharmaceutical Firm Transforms its Accounts Payable Process with Newgen

A Global Wealth Management Services Group Automates Online Credit Processing with Newgen

Newgen Simplifies Document Management And Collaboration For A Leading Professional Association

An Indian State Enables Efficient Administration During COVID-19 with Newgen's e-Gov Suite

Streamlined Records Management Across National Archives Authority and 17 Government Agencies in the Middle East

A New-Age Bank in South Asia Redefines Their Banking Experience With Effective Customer Communications

India-based Prominent Health Insurance Company Automates Insurance Renewal Communications Journey with Newgen

A Fortune 500 Bank Transforms Agricultural Lending Journey with Newgen

India’s Fastest-growing NBFC Achieves Operational Excellence with Newgen

One of India’s Leading Health & Wellness Clinics Substantially Boosts Conversion Rate with NewgenONE Harper

India’s Oldest Private Sector Bank Streamlines Loan Origination with Newgen

An Indian Government Agency Ensures Business Continuity with Newgen's eGov suite

Indian Retail Bank Accelerates Operations and Reduces Costs with Newgen

Digital Transformation of Retail Lending Process in Dutch Financial Institution

Case Management Implementation helps IP Law pioneer ensure timely service

Jamaica’s 3rd Largest Commercial Bank Transforms RLOS Process, Delivers a Superior Customer Experience with Newgen

Large Japanese Bank Digitally Transforms Corporate Customer Lifecycle Management Using Newgen's Technology

Large New York Based Bank Transforms Its Commercial Loan Origination

Large New York-Based Bank Transforms its Commercial Loan Origination

Large South Asian Insurance Company Digitally Transforms Key Insurance Processes

A Large US-based Annuities Implements Digital Policy Servicing with Newgen

Kenya’s 3rd Largest Bank Revamps Loan Automation & Account Opening Processes with Newgen

One of the Largest Banks in the UAE Streamlines Onboarding and Lending Process with Newgen

One of the Largest US-based Banks Modernizes its Online Account Opening with Newgen

Caribbean Based Commercial Bank Transforms Its FATCA Compliance, Enterprise Content Management and Collections Management

Cyprus Based Insurer Digitally Transforms Document Intensive Key Insurance Processes

One of India’s Largest Health Insurance Companies Streamlines its Customer Communications with Newgen

Largest Insurance and Investment Company - Customer Case Study

One of the Largest International Franchise Operators in EMEA Automates its Accounts Payable and Receivable Processes with Newgen

US-based Credit Union Streamlines its Retail Loan Origination and Online Account Opening Processes with Newgen

One of the Largest Indian Banks Automates a Gamut of Banking Processes to Become a Digital Enterprise

One of the World’s Largest Public Specialty Insurance Giant Named in Forbes Transforms Document Lifecycle with Newgen

One of the Largest Shipping Companies in Qatar Streamlines Accounts Payable and Receivable with Newgen

India’s Largest Steel Tubes Organization Automates, Centralizes Accounts Payable Across 11 Manufacturing Plants with NewgenONE

One of India’s Largest Urban Cooperative Banks Streamlines Lending Lifecycle & Credit Processes with Newgen

Newgen Helps Leading US Financial Institutions Automate SBA PPP Lending with Cloud-based Software

LCNB National Bank logo

A Leading Financial Institution in Saudi Arabia Digitally Transforms Personal and SME Finance with Newgen

A Leading African Insurance Provider Ensures Profitability & Financial Stability with Newgen

Newgen e-Gov Implementation at one of World’s Largest Air Force Departments

An Aircraft Certifying Organization Transforms its Certification Process with Newgen

An Australia-based Automotive Solutions Company Transforms Multiple Processes with Newgen’s Low Code Platform

Leading Bank Automates Document-centric Processes with Newgen

Leading Bank in North America - Customer Case Study

One of the Largest Commercial Banks in Vietnam Automates Account Opening and Lending Processes with Newgen

A Leading Bank in Caribbean transforms Retail Lending Operations with Newgen Solution

Leading Bank of Central America - Customer Case Study

Automation of Customer Communication for a Leading Bank

Automation of Service Request Process using Newgen's CSM Solution

A Leading Thermal Power Producer in India Streamlines Content Management with Newgen

A Leading Caribbean Financial Group Transforms Customer Experience Through Newgen’s Retail Loan Processing Solution

A Leading Co-operative Bank in India Enhances its Online Account Opening Experience with Newgen

A Co-operative Bank in India Automates its Retail Lending Operations with Newgen

A Reputable Commercial Bank in India Automates Account Opening with Newgen

A Reputable Commercial Bank in India Automates Account Opening with Newgen

A Leading Commercial Bank in India Modernizes its Lending Process with Newgen

The UAE-based bank facilitates upto 10,000 monthly transactions with Newgen's trade finance automation software

Leading Vietnamese Bank Streamlines Commercial Lending with Newgen

A Leading Cyprus-based Insurer Revamps Multi-faceted, Document-intensive Processes with Newgen

One of the World's Leading Naval Forces Implements Centralized Access Management with Newgen

A Leading Dubai-based Company Transforms Accounts Payable Process with Newgen

Newgen BPM Implementation for a Government Fertilizers and Chemicals Manufacturer

A Leading Financial Authority in Oman Streamlines Records and Correspondence Management with Newgen

Leading Financial Institution - Customer Case Study

One of the Largest Banks in Africa Strengthens its Supply Chain Financing Operations with Newgen

A Leading Middle Eastern Bank Digitally Transforms Its Key Payments Processes Using Newgen's Solutions

Creating a Smart Loan Origination Process for a Leading Financial Services Provide in Oman

Southeast Asia’s First Full-spectrum Digital Bank Transforms Document-centric Banking Operations with Newgen

A Leading Food Agency in Singapore Streamlines Management of its Food Safety Documents Migrates 250 TB of documents into a centralized system

Leading General Insurance Company enhances their Customer Service with Real-Time On-Demand Communications

A Leading General Insurance Company Enhances Customer Engagement with Real-time Communications

One of the Leading General Insurance Companies in India Revamps Its Customer Communications with Newgen

A Leading Germany-based Captive Auto Finance Company Transforms Auto-finance

Leading Global Bank Transforms its Onboarding Process for Credit Card and Retail Lending with Newgen

A Leading Global Bank Streamlines Content Management with Newgen

Leading Global Commercial Bank Elevates Customer Engagement with Newgen

One of the World’s Leading Dairy Companies Digitizes its Finance Processes with Newgen

A Leading Global Life Insurance Group Streamlines Document Management with Newgen

Leverages Newgen's Case Management Solution to Prevent Suspicious and Fraudulent Financial Transactions

Streamlining Provider Contracting with Newgen's Provider Network Management

Automation of Appeals & Grievances process for a leading health plan

One of the Leading Healthcare Groups in India Transforms its Shared Services with Newgen

A Renowned Housing Finance Company in India Enhances Document Management with Newgen

An India-based Leading Insurance Giant Centralizes its Insurance Processes with Newgen

A Leading Indian Bank Modernizes Trade Finance Operations with Newgen

Leading Indian General Insurance Provider Enhances Efficiency with NewgenONE

Digital Transformation of a Leading Indian Insurance Company

A Leading Indian Insurer Improves Claims Management Experience with Newgen

A Leading Indian Retail Bank Embarks on its Successful Digital Transformation Journey with Newgen

Leading Industrial Conglomerate Company - Customer Case Study

One of the Fortune 500 Insurers in Singapore Automates Claims Processing with Newgen

Leading Insurance Company Enhances Customer Service with Newgen Omnichannel Customer Engagement (CCM) Product Suite

One of the Leading Insurance Providers in Mauritius Transforms its Document Management Process with Newgen

The UAE’s Third Largest Insurance Firm Automates its End-to-end Claims Process with Newgen

An Indian State-Owned Insurance Company Enables Employees to Work From Home with Newgen Platform

One of the UAE’s Largest Insurers Transforms Motor Claims Process with Newgen

A Leading Insurer in the Philippines Improves its Policy Administration Framework with Newgen

One of the Top International Energy Alliances Streamlines Document Management with Newgen

A Leading Middle Eastern Bank Modernizes its Commercial Loan Origination Process with Newgen

UAE's Leading Islamic Finance Institution Transforms its Loan Origination System with Newgen

Leading Life Insurance Company - Customer Case Study

A 170-year-old Insurance Provider in the US Digitizes Business Workflows with Newgen

An Indian Life Insurer Overhauls End-to-end Insurance Lifecycle with Newgen

A Leading Life Insurer in India Automates its Underwriting Process with Newgen

India’s Leading Microfinance Institution Digitizes its Loan Origination Process with Newgen

A Leading Middle Eastern General Insurance Company Modernizes Motor Claims Process

Leading Mortgage Company - Customer Case Study

A Leading Philippines-based Insurer Digitizes Contact Center Functions for Improved Sales and Customer Service

A Leading Retail Franchise Operator Automates Invoice Processing with Newgen

A New York-based Credit Union Transforms Member Experience by Leveraging Newgen’s Online Account Opening and Retail Loan Origination Solution

ECM Implementation Helps Leading Oil Company Transform Processes

Process Standardization and Automation Of Account Opening & Fund Transfer Processes Across 22 Countries

Saudi Arabian Conglomerate Automates Invoice Processing with Newgen

Leading pharma company saves $1.6MN post Accounts Payable transformation

Implementation of Enterprise wise Document Management System for more than 10000 users

Automation of Trade Finance and other Banking Processes using Newgen’s BPM suite

Implementation of Newgen’s Customer Communication Management Solution

Trade Finance Process Automation at a Leading Private Sector Bank with Newgen

A Leading Public Sector Bank in India Transforms its Leads Management System with Newgen

Middle-eastern Refinery Goes Paperless with Newgen

A Leading Forbes-acclaimed Financial Institution named in ‘America’s 100 Best Banks’ Aces its Consumer Lending Game with Newgen

One of the Largest Distributors of Premium IT & Electronic Products Modernizes Accounting & Finance Processes with Newgen

CCM Platform helps leading Specialty Insurance Group improve User Experience with Multi-lingual communication

Newgen implemented BPM, ECM and RMS suite

A Renowned Steel Manufacturer in India Transforms its Global Digital Journey with Newgen’s ECM

Leading Trinidad-based Natural Gas Company Modernizes its Enterprise-wide Content Lifecycle with Newgen

Newgen Transforms Banking Operations by Optimizing Processes for a Leading Ugandan Financial Institution

Digital Transformation of Scope of Appointment (SOA) Process for a Leading US-based Health Plan

Building a Cloud-based Process Platform for a Leading BPO Service Provider

Life Insurance Company - Customer Case Study

LTI Canada, Newgen Streamline Back Office Operations with an Enterprise Workflow Platform

LTI Canada logo

Newgen Implemented its ECM and BPM Suite with E-Memo Application

Digitalization of Processes Helps Authorities Enhance Governance and Decision-making

Major Players Providing Cellular Service Company - Customer Case Study

Malaysia’s Federal Statutory Body Streamlines Processes with Newgen

Mercantil Commercebank - Customer Case Study

Mercantil Commercebank logo

BPM enabled Processes for Case (Public Grievance) and Tax Management

Middle East Insurer Automates Motor Claims Process for Faster Settlement

Streamlining Document Management for a Key Financial Services Provider in Botswana

National Bank of International Company - Customer Case Study

Bank of Kenya Transforms Account Opening & Credit Approval Process with Newgen Banking Solution

National Bank of Kenya logo

National Commercial Bank Jamaica Limited Digitally Transforms Enterprise-wide Processes

National Commercial Bank Jamaica Limited logo

Nepal’s Top Bank Modernizes Digital Lending with Newgen

A New York - Based Bank Ensures Business Continuity During COVID-19 Using Newgen's Commercial Lending Solution

NewLaw Solicitors Digitally Transforms Their Case Management Processes with Newgen

NewLaw Solicitors logo

Strategic Transformation of NIC Bank's Key Processes with Newgen's BPM Based Banking Solution

NIC Group PLC logo

NMB Bank Accelerates Account Opening and Loan Origination with Newgen

NMB Bank logo

North Carolina Department of Public Safety, Implemented Newgen Enterprise Content Management for Management of Inmate Records

North Carolina Department of Public Safety logo

Oman-based Holding Company Modernizes Record Management Process with Newgen

Philippines Leading Bank - Customer Case Study

A Philippines-based Bank Enables End-to-end Content Management with Newgen Contextual Content Services

Philippines-based Insurers Automate Health Insurance Processes with Newgen

Automation of Inmate Records Management for US-based Public Safety Department

Public Sector Insurance Provider Transforms its Claims Journey with Newgen

One of the Leading Financial Institutions in Saudi Arabia Enhances its Sharia-compliant Financing with Newgen

Saudi Arabia’s Leading Insurer Digitally Transform its Motor Claims Using Newgen’s BPM Platform

A Singapore-based Government Polytechnic Institution Streamlines Records Management with Newgen

Singapore-based Technical Educational Institute Streamlines its Records Management with Newgen

Singapore’s Energy Regulator Upgrades Licensing System with Newgen

Facilitating e-Governance at a Government Aviation Department of a South Asian Country

One of the Fastest Growing States in India Goes Paperless and Fosters Efficient Administration

Tech Savvy Private Bank - Customer Case Study

A Leading Community Bank Transforms Lead Management for Commercial Lending with Newgen

CLAS Singapore - Customer Case Study

The Law Society of Singapore logo

One of the Top 10 Co-operative Banks in India Transforms its Online Account Opening Process with Newgen

A Top Conventional Bank in Bahamas Achieves End-to-end Automation in Lending & Onboarding Processes

Top Health Insurance Provider in India Collaborates with Newgen to Improve Workflow Efficiency

Top Real Estate Developer in India Streamlines Document Management with Newgen

One of the Top Regional and Community-centric Banks in the North-eastern US Advances its Commercial Lending Operations with Newgen

One of the Top Ten Global Life Insurers of Japan Streamlines Claims Processing with Newgen

U.S. Based Bank Automates Online Account Opening, Commercial & Small Business Lending on a Single Unified Platform

US-based Fortune 500 Insurer Digitally Transforms Claims Department with Newgen's Contextual Content Services (ECM) System

US-based Fortune 500 Insurer Digitally Transforms its Processes with Newgen in collaboration with Infosys

A US-based Health Plan Transforms Operations with Newgen's Provider Ecosystem Solution

A US-based Health Plan Transforms Operations with Newgen’s Provider Lifecycle Management Solution

US-based Insurance and Annuity Provider Modernizes End-to-end Policy Servicing with Newgen

A US-based Leading Manufacturer in Metals and Materials Transforms its Accounts Payable Process with Newgen

WellCare streamlines operations with Newgen's solutions

Wellcare logo

Account Opening Process Automation at Wilson Bank & Trust

Wilson Bank & Trust logo

World's Largest Political Party implements Newgen's Knowledge Management system

Automation of Accounts Payable for a leading FMCG player

One of the World’s Largest Islamic Banks Streamlines its Lending Operations with Newgen

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