Case Study: Largest International Franchise Operating Company achieves automated AP and AR processing with Newgen Software

One of the Largest International Franchise Operators in EMEA Automates its Accounts Payable and Receivable Processes with Newgen

Largest International Franchise Operating Company, one of the largest international franchise operators in EMEA, needed to standardize its accounts payable and accounts receivable processes across geographies to improve efficiency. It struggled with high volumes of paper invoices, manual processing, duplicate work, payment errors, limited visibility, and long turnaround times. Newgen Software provided intelligent process automation with BPM to digitize and centralize invoicing across 4,500+ branches.

Newgen Software implemented centralized invoice capture, invoice data extraction, automated approval routing, exception handling, and auto-posting into E-Business Suite, with mobile approvals and integration to the company’s internal inventory system. The result was a 42% improvement in FTE productivity in 18 months, a reduction in staff from 200 to 150, 64% better straight-through processing, and a 33% reduction in overall turnaround time.