Case Study: Global Alcohol Beverage Manufacturer achieves streamlined, paperless financial shared services with Newgen Software

Global Beverage Manufacturer Streamlines its Financial Shared Services with Newgen

A leading global alcohol beverage manufacturer with five in-house centers (India, Hungary, Columbia, Kenya, Philippines) needed to centralize and standardize accounts payable and receivable across thousands of invoices. Fragmented processes, paper-based invoicing, limited visibility and poor collaboration created silos, slow turnaround, higher error rates, delayed payments and rising operational costs.

Newgen implemented a unified, automated solution—routing scanned invoices to a common mailroom, extracting and validating data automatically, and applying business-activity monitoring with integrations to SAP, Coupa, Workday and Salesforce. The rollout covered 12+ processes and 25,000+ users (0.5M+ transactions), delivering ~70% less manual data entry, ~60% improvements in straight-through processing and processing efficiency, a 50% lift in FTE productivity and ~40% cost savings, plus better visibility, faster exception handling, improved cash management and stronger supplier relations.