Case Study: Leading Trinidad-based Natural Gas Company achieves enterprise-wide content lifecycle modernization and 60% efficiency improvement with Newgen Software

Leading Trinidad-based Natural Gas Company Modernizes its Enterprise-wide Content Lifecycle with Newgen

A leading Trinidad-based natural gas producer and distributor modernized its enterprise content after finding its legacy EDRMS unable to handle ~2 million diverse files (4.2 TB), fragmented imaging practices, and a complex IT landscape spanning Office 365, SAP, ArcGIS and SCADA. The organization faced difficult migrations, weak audit and governance controls, and limited adaptability—creating compliance risk and inefficiencies across departments.

Implementing Newgen’s Contextual Content Services (ECM) created a centralized repository with seamless migration (preserving metadata/audit), unified capture and retrieval, robust integrations, mobile/cloud access, and analytics-driven governance. The solution automated 43+ processes, boosted efficiency by 60%, cut manual data entry by 70%, and now manages ~600k transactions (100k/month), while improving collaboration, compliance and data-driven decision making.